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In The Driver's Seat Logo
  • First Gear
    • Overview of Self-Directed Service Options
    • What is Self-Direction?
    • Front Door
    • Care Managers
    • Self-Direction 101 Training
    • Support Brokers
    • Liaisons
    • Personal Resource Account (Budget)
    • Staffing
    • Housing
    • Individual Directed Goods and Services
  • Support Brokers
  • Fiscal Intermediary
  • Resources
  • Glossary
  • About
  • News
  • Join Connect

Front Door

  • Friendly Guide to Self-Direction (pdf)
  • Guidance for Providers (pdf)
  • First Gear
  • Fiscal Intermediary
  • Liaisons
  • Overview of Self-Directed Service Options
  • What is Self-Direction?
  • Front Door
  • Care Managers
  • Self-Direction 101 Training
  • Housing
  • Support Brokers
  • Personal Resource Account (Budget)
  • Staffing
  • Individual Directed Goods and Services

Welcome!

The Front Door is how you access services. Opening the door to a richer, fuller life is the goal of OPWDD’s Front Door. The Front Door offers a person-centered approach to planning supports for people with developmental disabilities.

Opening the Front Door to Possibilities

The Front Door:

  • Improves the way people learn about OPWDD and available service options,
  • Better connects individual needs to available services,
  • Gives people as many opportunities as possible for Self-Direction.

The Front Door rests on the philosophy of Self-Determination and the idea that people with intellectual and developmental disabilities have the right to:

  • Enjoy more meaningful relationships with family, friends, and others in their lives,
  • Experience personal growth,
  • Fully participate in their communities, and
  • Live in the home of their choice.

Ultimately, opening the Front Door means people with intellectual and developmental disabilities will have the opportunity to pursue their dreams and live the lives of THEIR choosing.

Family Information Sessions for Region 1

These sessions will offer participants an understanding of OPWDD’s mission and purpose; the process to become eligible for OPWDD supports and services; types of supports and services available; and where individuals and families can go to get assistance.

Family Information Sessions

Information Session Flyer, English (pdf)

Information Session, Spanish (pdf)

 

Front Door Contact Numbers

For more information about the FRONT DOOR and accessing services, please call the Front Door access number in your region:

 

Western NY & Finger Lakes

Front Door Office Finger Lakes: 855-679-3335
Counties served: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates

Front Door Office Western NY: 800-487-6310
Counties served: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans

Central New York, Southern Tier and North Country

Front Door Office Southern Tier: 607-240-4900 press 0
Counties served: Broome, Chenango, Delaware, Otsego, Tioga, Tompkins

Front Door Office Central NY: 607-240-4900 Ext. 603
Counties served: Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga, Oswego

Front Door Office North Country: 607-240-4900
Counties served: Clinton, Essex, Franklin, Hamilton, Jefferson, St. Lawrence

Capital/Taconic Region

Front Door Office Capital/Taconic: 518-388-0398
Counties served: Albany, Columbia, Dutchess, Fulton, Greene, Montgomery, Putnam, Rensselaer, Saratoga, Schenectady, Schoharie, Ulster, Warren, Washington

Front Door Office Hudson Valley: 518-388-0398
County served: Orange, Rockland, Sullivan, Westchester

Front Door Office Long Island: 631-434-6000
Counties served: Nassau, Suffolk

New York City
Front Door Office Queens: 718-217-6485
Front Door Office Brooklyn: 718-642-8576
Front Door Office Manhattan: 646-766-3220
Front Door Office Bronx: 718-430-0757
Front Door Office Staten Island: 718-982-1913

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In The Driver's Seat LogoWe are excited to offer the Self-Directed community a new feature of our website! "Connect by In the Driver’s Seat," will provide people with disabilities, their family members, their circles of support, and all service providers, the opportunity to "connect" with each other to locate staff, Support Brokers, Fiscal Intermediaries, resources, and information and to ask and respond to questions. There’s a lot to see and do in "Connect" so we’ve created helpful videos to support you once you’ve signed in and created an account. We hope that you will find "Connect" another useful tool to navigate Self-Direction. Please reach out to us with any questions and/or to provide feedback on your experience with "Connect."

Join Connect