Welcome!
The Front Door is how you access services. Opening the door to a richer, fuller life is the goal of OPWDD’s Front Door. The Front Door offers a person-centered approach to planning supports for people with developmental disabilities.
Opening the Front Door to Possibilities
The Front Door:
- Improves the way people learn about OPWDD and available service options,
- Better connects individual needs to available services,
- Gives people as many opportunities as possible for Self-Direction.
The Front Door rests on the philosophy of Self-Determination and the idea that people with intellectual and developmental disabilities have the right to:
- Enjoy more meaningful relationships with family, friends, and others in their lives,
- Experience personal growth,
- Fully participate in their communities, and
- Live in the home of their choice.
Ultimately, opening the Front Door means people with intellectual and developmental disabilities will have the opportunity to pursue their dreams and live the lives of THEIR choosing.
Family Information Sessions for Region 1
These sessions will offer participants an understanding of OPWDD’s mission and purpose; the process to become eligible for OPWDD supports and services; types of supports and services available; and where individuals and families can go to get assistance.
Family Information Sessions
Information Session Flyer, English (pdf)
Information Session, Spanish (pdf)
Front Door Contact Numbers
For more information about the FRONT DOOR and accessing services, please call the Front Door access number in your region:
Western NY & Finger Lakes
Front Door Office Finger Lakes: 855-679-3335
Counties served: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates
Front Door Office Western NY: 800-487-6310
Counties served: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans
Central New York, Southern Tier and North Country
Front Door Office Southern Tier: 607-771-7784 press 0
Counties served: Broome, Chenango, Delaware, Otsego, Tioga, Tompkins
Front Door Office Central NY: 315-793-9600 Ext. 603
Counties served: Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga, Oswego
Front Door Office North Country: 518-536-3480
Counties served: Clinton, Essex, Franklin, Hamilton, Jefferson, St. Lawrence
Capital/Taconic Region
Front Door Office Capital/Taconic: 518-388-0398
Counties served: Albany, Columbia, Dutchess, Fulton, Greene, Montgomery, Putnam, Rensselaer, Saratoga, Schenectady, Schoharie, Ulster, Warren, Washington
Front Door Office Hudson Valley: 845-947-6390
County served: Orange, Rockland, Sullivan, Westchester
Front Door Office Long Island: 631-434-6000
Counties served: Nassau, Suffolk
New York City
Front Door Office Queens: 718-217-6485
Front Door Office Brooklyn: 718-642-8576
Front Door Office Manhattan: 646-766-3220
Front Door Office Bronx: 718-430-0757
Front Door Office Staten Island: 718-982-1913