WELCOME

Opening the door to a richer, fuller life—that’s the goal of OPWDD’s new Front Door—a person-centered approach for people with developmental disabilities that prioritizes individual choices, needs, and desires in making decisions.

Opening the Front Door to Possibilities

The Front Door strives to:

• Improve the way people learn about OPWDD and available service options
• Better connect individual needs to available services
• Give people as many opportunities as possible for self-direction

Front Door services rest on the philosophy of self-determination and the idea that people with developmental disabilities have the right to:

• Enjoy more meaningful relationships with family, friends, and others in their lives
• Experience personal growth
• Fully participate in their communities
• Live in the home of their choice

Ultimately, opening the Front Door means people with developmental disabilities will have the opportunity to pursue their dreams and live the lives of THEIR choosing.

Family Information Sessions for Region 1

These sessions will offer participants an understanding of OPWDD’s mission and purpose; the process to become eligible for OPWDD supports and services; types of supports and services available; and where individuals and families can go to get assistance.

FAMILY INFORMATION SESSIONS
https://opwdd.ny.gov/welcome-front-door/training/fingerlakes

Front Door Contact Numbers

For more information about the FRONT DOOR and accessing services, please call the Front Door access number in your region:

Region 1

Finger Lakes

855-OPWDDFL (679-3335) (Counties: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates)

Western New York

800-487-6310 (Counties: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans)

Region 2

Broome

607-771-7784 press 0 (Counties: Broome, Chenango, Delaware, Otsego, Tioga, Tompkins)

Central New York

315-793-9600 Ext. 603 (Counties: Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga, Oswego)

Sunmount

518-536-3480 (Counties: Clinton, Essex, Franklin, Hamilton, Jefferson, St. Lawrence)
e-mail: front.door.sunmount@opwdd.ny.gov

Region 3

Capital

518-388-0398 (Counties: Albany, Fulton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, Washington)

Hudson Valley

845-947-6390 Rockland County
845-695-7330 (Counties: Orange, Sullivan)
914-332-8960 Westchester County

Taconic

844-880-2151 (Counties: Columbia, Dutchess, Greene, Putnam, Ulster)

Region 4

Queens

718-217-6485 Queens County

Brooklyn

718-642-8576 Kings County

Manhattan

646-766-3220 New York County

Bronx

718-430-0757 Bronx County

Staten Island

718-982-1913 Richmond County

Region 5

Long Island

631-434-6000 (Counties: Nassau, Suffolk)

Other Resources
Front Door Technical Support Email: Front.door.technical.support@OPWDD.ny.gov