Front Door


Opening the door to a richer, fuller life—that’s the goal of OPWDD’s new Front Door—a person-centered approach for people with developmental disabilities that prioritizes individual choices, needs, and desires in making decisions.

Opening the Front Door to Possibilities

The Front Door strives to:

  • Improve the way people learn about OPWDD and available service options
  • Better connect individual needs to available services
  • Give people as many opportunities as possible for self-direction

Front Door services rest on the philosophy of self-determination and the idea that people with developmental disabilities have the right to:

  • Enjoy more meaningful relationships with family, friends, and others in their lives
  • Experience personal growth
  • Fully participate in their communities
  • Live in the home of their choice

Ultimately, opening the Front Door means people with developmental disabilities will have the opportunity to pursue their dreams and live the lives of THEIR choosing.

Family Information Sessions for Region 1

These sessions will offer participants an understanding of OPWDD’s mission and purpose; the process to become eligible for OPWDD supports and services; types of supports and services available; and where individuals and families can go to get assistance.


March 13, 2017 3-5pm Community Place of Greater Rochester
500 Carter St.
Rochester, NY 14621
Francisco Chang
March 14, 2017 5-7pm Arc of Chemung
711 Sullivan St.
Elmira, NY 14901
Rebecca Frank
March 20, 2017 3-5pm Starbridge
1650 South Ave.
Rochester, NY 14620
Victoria Decker
March 27, 2017 3-5pm ARC of Steuben
1 ARC Way, Industrial Park Rd.
Bath, NY 14810
Darla Naples
April 3, 2017 3-5pm Happiness House
731 Pre-Emption Rd.
Geneva, NY 14456
Cassandra Passalacqua
315-789-6828 X7152
April 4, 2017 4-6pm DayStar
700 Lac de Ville
Rochester, NY
Li Sullivan
585-385-6287 X24
April 11, 2017 5-7pm Pathways
33 Dennison Pkwy West
Corning, NY 14830
Dee Righter
April 18, 2017 3-5pm Lifetime Assistance Inc.
465 Paul Rd.
Rochester, NY 14624
Colleen Zoyhofski
585-426-4120 X3118
April 24, 2017 5-7pm ARC of Schuyler
201 Twelfth Street
Watkins Glen, NY 14891
Nikole Piper
607-535-6934 X308
May 9, 2017 3-5pm Catholic Charities
1099 Jay St., Bldg. J
Rochester, NY 14611
Cathy Feely
339-9800 X234
May 11, 2017 10am-12pm *****SPANISH SESSIONS*****
214 Clifford Ave.
Rochester, NY 14621
Armando Carrero
544-7064 X212
May 16, 2017 5-7pm Arc of Monroe
2657 W. Henrietta Rd.
Rochester, NY 14623
Jessica Wallace
May 22, 2017 3-5pm Arc of Wayne
150 Van Buren St.
Newark, NY 14513
Valerie Curtis
315-331-5001 X311
May 23, 2017 3-5pm Arc of Livingston-Wyoming
Hillside Children’s Center
96 West Buffalo St.
Warsaw, NY 14569
Jean Angililli
585-658-2828 X338
May 30, 2017 3-5pm ABLE-2
1118 Charles St.
Elmira, NY
Peggy Wolcott
607-734-7107 X9310

Front Door Contact Numbers

For more information about the FRONT DOOR and accessing services, please call the Front Door access number in your region:

Region 1

Finger Lakes

855-OPWDDFL (679-3335) (Counties: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates)

Western New York

800-487-6310 (Counties: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans)

Region 2


607-771-7784 press 0 (Counties: Broome, Chenango, Delaware, Otsego, Tioga, Tompkins)

Central New York

315-793-9600 Ext. 603 (Counties: Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga, Oswego)


518-536-3480 (Counties: Clinton, Essex, Franklin, Hamilton, Jefferson, St. Lawrence)

Region 3


518-388-0398 (Counties: Albany, Fulton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, Washington)

Hudson Valley

845-947-6390 Rockland County
845-695-7330 (Counties: Orange, Sullivan)
914-332-8960 Westchester County


844-880-2151 (Counties: Columbia, Dutchess, Greene, Putnam, Ulster)

Region 4


718-217-6485 Queens County


718-642-8576 Kings County


646-766-3220 New York County


718-430-0757 Bronx County

Staten Island

718-982-1913 Richmond County

Region 5

Long Island

631-434-6000 (Counties: Nassau, Suffolk)

Other Resources
Front Door Technical Support Email:

Regional Front Door Access Team Leaders

Team Leader

Region 1

Pat Barry

Finger Lakes: Chemung, Livingston, Monroe, Ontario, Schuyler, Seneca, Steuben, Wayne, Wyoming, Yates Ann Knigge
Western: Allegany, Cattaraugus, Chautauqua, Erie, Genesee, Niagara, Orleans Carmon Grigsby

Region 2

Deb Nowicki

Broome: Broome, Chenango, Delaware, Otsego, Tioga, Tompkins Vickie Fergus
Central New York: Cayuga, Cortland, Onondaga, Oswego
Herkimer, Lewis, Madison, Oneida
Deb Nowicki
Sunmount: Clinton, Essex, Franklin, Hamilton, Jefferson, St. Lawrence Scott Sayward

Region 3

Debra Raftery

Capital District: Albany, Fulton, Montgomery, Rensselaer, Saratoga, Schenectady, Schoharie, Warren, Washington Sheila Brazie
Hudson Valley: Orange, Sullivan Jill Lipson
Hudson Valley: Rockland Vivian Street
Hudson Valley: Westchester Lewis Prescott
Taconic: Columbia, Dutchess, Greene, Putnam, Ulster Linda Dias

Region 4

Kathleen Kingston

Queens Evette Herdsman
Brooklyn: Kings Sharon Audain
Manhattan: New York Nicole Lopez
Bronx Myron Woodley
Staten Island: Richmond Kerry Panarella

Region 5

Yuan Gao

Long Island: Nassau, Suffolk Yuan Gao